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FAQ

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Getting started

How do I get started?

Complete the clinical assessment, today and on your own time. It suggests a care pathway and the plan that fits. There is no charge until you choose a plan.

What do you care for?

PCOS (now called PMOS), endometriosis, metabolic health, and perimenopause and menopause. They overlap more than most people expect, so more than one may apply to you.

What if more than one care area applies to me?

That is common, and you do not pay twice. It is one assessment, one panel and one price, whether one care area applies or more. Your physician reads your answers and your labs together and decides what your care covers.

Do I have to start with Clarity?

No. Clarity is a good first step if you are unsure what is going on. If your own doctor has already diagnosed you, or you want ongoing care now, start ongoing care. Your results show the plan that fits best first, and you choose.

Do I need an account or an email to start?

No. You complete your clinical assessment and see your care pathway, your curated labs and your plans before you create an account. Your account needs only an email and a password, after you pay.

Where is SPHERE HEALTH available?

In 48 U.S. states and Washington, D.C. SPHERE HEALTH is not yet available in Hawaii or Rhode Island.

Will I see a physician in person?

No. Consultations are virtual, through your secure account, on your own time.

Clarity

What is Clarity?

One-time curated labs, $99 at our introductory price, matched to your care pathway and drawn at a CLIA-certified lab. An OB-GYN or obesity medicine physician reviews your results, and you receive a written Clarity report with a recommendation. No membership required.

Where do I get my blood drawn?

At a CLIA-certified lab near you, or at home with Constant, where available. Instructions arrive as soon as you check out.

When will I see my results?

Your results appear in your secure account as soon as the lab releases them. Your written Clarity report follows once an OB-GYN or obesity medicine physician has reviewed them.

Does Clarity include a prescription?

No. Clarity is a lab review with a written Clarity report and a recommendation. Prescriptions need ongoing physician care, so they come with Continuum or Constant, when clinically appropriate.

Membership

What's the difference between Continuum and Constant?

Both include a monthly consultation with an OB-GYN or obesity medicine physician, a care plan updated after every consultation, and messaging. Continuum, $149 a month: labs at the start, then every 12 months. Constant, $349 a month: expanded labs at the start, then every 6 months, at-home draws where available, priority response typically within 24 hours, and free shipping on medications from the specialty pharmacy.

What happens after I join?

In month 1, your first consultation and your labs run side by side, and your care plan starts, with medication when clinically appropriate. At month 2, your physician folds your lab results into your plan. Results appear in your secure account as soon as they are ready.

Will I see the same physician each time?

Not always. Your record, results and care plan carry forward to every consultation. Every physician is an OB-GYN or obesity medicine physician licensed in your state.

Do my Clarity results carry into ongoing care?

Yes, as your baseline. Join Continuum or Constant within 90 days of your lab draw and those results carry forward, with no repeat draw. The $99 is not credited toward Continuum or Constant.

Cost and insurance

What does it cost?

Clarity: $99, one time. Continuum: $149 a month, or $1,490 a year. Constant: $349 a month, or $3,490 a year. Annual billing is 12 months for the price of 10. Clarity is at an introductory price, and there is no charge until you choose a plan.

Do you take insurance?

No. SPHERE HEALTH is cash-based, so you see your price before you pay and every charge is itemized. No partial coverage, no denials, no claims to chase.

How are medications priced?

When a medication is billed through SPHERE HEALTH, you pay what it costs, with no markup, and you approve the charge before the order is placed. If you fill at a retail pharmacy, you pay the pharmacy directly.

Prescriptions

Can I get a prescription?

Yes, with Continuum or Constant, when it is clinically appropriate. Prescriptions need ongoing physician care, which is why they come with Continuum or Constant. Your physician can prescribe and adjust medication, and your plan is shaped together with you.

Can my physician prescribe hormone therapy, like an estradiol patch?

Yes, when it is clinically appropriate. Your physician reviews your symptoms, history and labs, then decides with you whether hormone therapy fits and in which form, such as a patch or a pill. It comes with Continuum or Constant, because it needs ongoing physician care.

Do you offer GLP-1 medications?

Yes, with Continuum or Constant, when it is clinically appropriate. Your physician prescribes only branded, FDA-approved GLP-1s, and decides with you after reviewing your history and labs.

Which pharmacy fills my prescription?

You choose: your preferred retail pharmacy, or a licensed specialty pharmacy that ships to your door.

Privacy

How is my health information protected?

Your health information is kept in a secure clinical environment, separate from our website and marketing tools, and it is never used for advertising.

Will you email me my results?

No. Emails never include your health information. We let you know when something is ready, and you sign in to your secure account to see it.

Cancel or change plan

Can I cancel anytime?

Yes. Cancel from your account settings at any time, with no fee. Clarity is one time and never renews. Billing details are in our Terms of Use.

What happens to my care after I cancel?

For 30 days after you cancel, we help you move your records to the physician you choose.

Can I switch between Continuum and Constant?

Yes. Plan changes take effect on your next billing date.

Still have a question?

Write to support@spherehealth.com or call (207) 709-7693.